Courageous Development Resources

Conflict Behaviors

How many of these Conflict Behaviors have you seen on your team? How many have you demonstrated?

Person Centered Comments & Criticism

Guilt-Induction Attempts

Blaming Comments

Unrealistic Reassurances

Unsolicited Advice/Commands

Lengthy Attempts at Persuasion

Defensiveness-Causing Questions

Extended Attempts to Win

Overstatements, Over-generalizations, or Over dramatization

Use of Hot Phrases, Code Words, and Innuendo

Words or body language that suggest disinterest

Absolute words

Phrases that suggest helplessness (brush-offs)

Phrases that have a threatening undertone, challenge, or dare