What Is Your High Dive?

A lot of people ask me, “How did you get interested in the virtue of courage?” My answer? It actually started with a profound fear! I was never a great athlete as a kid, but one day at the local pool I “accidentally” did a complete back-flip. I...
How To Train For Courage

How To Train For Courage

Courage can be transformative. BUT how do you train for courage? Now that’s a good question. We’ve talked now about the transformative potential of courage, both to your people and to your organization. But how do you unlock that potential? Let’s dive into that. I’ve...
Service With Sprinkles Takes Courage

Service With Sprinkles Takes Courage

What makes a great cookie special? Sprinkles! What makes great service special? Innovative service. Chip Bell expands on this theme in his newest book, Creating Awesome Experiences Through Innovative Service, and shares a few of those thoughts in this delightful post....
Ordinary People, Extraordinary Risks

Ordinary People, Extraordinary Risks

In the same way you learn leadership from leaders, law from lawyers, and art from artists, you learn most about risk-taking from risk-takers. Emerson once wrote, “The great distinction between teachers sacred or literary is that one class speaks from within, or from...