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Leadership Sunshine and Shadows

There’s been a lot written about “strength-based” development approaches in recent years. You’re better off building on your natural strengths and talents, research suggests, than trying to improve your weaknesses. The usefulness of the

Ain’t That a Kick in the Pants

Isn’t it funny how obvious and oblivious are so close? — Author unknown My work with leaders sometimes involves inviting the leader’s direct reports to purposely kick him or her in the emotional keister. One of the most effective ways of doing

Be a Warrior of Seriously Sparkly Service

Guest Post by Chip R. Bell “I’m a soldier of service,” he said proudly when I thanked him for helping me locate an item in the Home Depot near me.  I smiled and asked him what that meant.  “It means I am here in service of my customers,”