Do you care about me? This is what people want to know when they work for you. They may not say it directly, but it is the core question that defines the relationship between you and the people you lead. When people believe the answer is “yes,” they will be more...
Nobody’s perfect, but that doesn’t seem to stop people from trying. And why not? There are lots of good reasons for wanting to be perfect. Some professions, for example, greatly benefit from their inherent perfectionism. This is especially true of professions where...
What inspired you to write 9 Leader Touchstones, and what impact are you hoping it will have on leaders? What's the "ripple" you're trying to create? In some form or fashion, I've been writing this book for the better part of a decade. Fueled by my own experiences in...
Taking action can be incredibly challenging for a variety of reasons, and these challenges are often deeply rooted in human psychology and behavior. It also takes courage, and it’s safe to say you probably have some experience with courage. What we choose to act on is...
The term "open door" is often considered a policy. But I think about it a bit differently. While leadership is often defined as a set of behaviors by which one person influences others toward the achievement of goals, it is really about providing growth, enrichment,...
The internal struggles we face have a direct impact on our leadership. Being a good leader of others means first being a good leader of yourself. By not controlling our emotions, we subject those who look to us for guidance to toxic behavior. The first step in...
Let’s start with the obvious: if you don’t have the trust of the people you’re leading, you will fail as a leader. Without trust, people can’t put stock in your vision, won’t commit themselves to your directives, and will lose confidence in you. If people can’t trust...
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