by Bill Treasurer | Sep 21, 2020 | Leadership Development
There’s no escaping the reality of conflict at work. Whether you’re a new leader having to confront poor performance issues, or a seasoned leader having to protect your organization’s interests as you negotiate with an over-dominant customer, in order to be...
by John Havlik | Jun 18, 2019 | Latest Updates
It’s your first day as a “leader” and you’re basking in the glow of your advancement! Life is good, your ego is riding high from your promotion, your first cup of morning coffee is perfect, and you’re thinking this is easy…what can go wrong? And then the phone rings....